Terms of service
OVERVIEW
Welcome to Lunora Co. The terms “we”, “us” and “our” refer to Lunora Co. Lunora Co. operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Lunora Co. is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when using our Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not access or use our Services.
SECTION 1 — ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction and that you permit any minor dependents to use the Services under your supervision.
You are responsible for keeping your account information confidential and for all activity that occurs under your account. You agree to provide accurate, up-to-date information and may not transfer your account to another person.
SECTION 2 — OUR PRODUCTS
We aim to display our products and content accurately, but variations in device settings may affect how items appear. We do not guarantee that the quality, appearance, or performance of any product will meet your expectations.
We reserve the right to modify or discontinue any product at any time without notice and to limit quantities on a case-by-case basis.
SECTION 3 — ORDERS
Placing an order constitutes an offer to purchase. Lunora Co. may accept or reject any order at our discretion. Orders are not final until confirmed and paid.
All purchases are subject to our Refund & Return Policy.
You agree to use products only for personal or household purposes.
SECTION 4 — PRICES AND BILLING
Prices may change at any time without notice. Taxes, shipping costs, and other fees may apply.
You agree to provide accurate payment and billing information and authorize us to charge your payment method for all purchases.
SECTION 5 — SHIPPING AND DELIVERY
Once an order has been shipped, Lunora Co. is not responsible for delays, shipping carrier issues, or conditions beyond our control. Risk of loss transfers to you upon shipment.
SECTION 6 — INTELLECTUAL PROPERTY
All content on the Services—including text, images, graphics, designs, trademarks, and multimedia—is owned or licensed by Lunora Co. and protected by intellectual property laws.
You may not copy, reproduce, modify, or distribute any content without our written permission.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools. These are offered “as is,” without any warranties. Your use of such tools is at your own risk and subject to any third-party terms.
SECTION 8 — THIRD-PARTY LINKS
Our Services may include links to third-party websites or services. We are not responsible for their content, policies, or your interactions with them. Please review their terms independently.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Lunora Co. is powered by Shopify, but all purchases are made directly with Lunora Co. Shopify is not responsible for resolving issues related to your transactions with us.
SECTION 10 — PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy. Certain data may be processed by Shopify under its own privacy terms.
By using our Services, you consent to both policies.
SECTION 11 — FEEDBACK
Any feedback, reviews, ideas, or suggestions you submit may be used by us royalty-free for any purpose. You agree not to submit unlawful, misleading, or offensive content.
SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
We may correct any errors, inaccuracies, or omissions on the Services at any time, including after an order has been submitted.
SECTION 13 — PROHIBITED USES
You agree not to misuse the Services, violate laws, harm others, interfere with security, or engage in fraudulent or unlawful conduct. Violation of these rules may result in termination of your account.
SECTION 14 — TERMINATION
We reserve the right to suspend or terminate your access to the Services at any time and without notice. Any provisions which should reasonably survive termination will remain in effect.
SECTION 15 — DISCLAIMER OF WARRANTIES
We do not guarantee uninterrupted, secure, or error-free use of the Services. All Services and products are provided “as is” and “as available”, without warranties of any kind to the fullest extent permitted by law.
SECTION 16 — LIMITATION OF LIABILITY
To the maximum extent permitted by law, Lunora Co. and its affiliates shall not be liable for indirect, incidental, consequential, or punitive damages resulting from your use of the Services or products.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless Lunora Co., Shopify, and our affiliates from any claims arising out of your use of the Services or violation of these Terms.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain in full effect.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms, together with our policies, form the entire agreement between you and Lunora Co.
SECTION 20 — ASSIGNMENT
You may not assign your rights or obligations under these Terms. We may assign our rights at any time without notice.
SECTION 21 — GOVERNING LAW
These Terms are governed by the laws of Victoria, Australia. You agree to jurisdiction and venue in the courts located in this region.
SECTION 22 — HEADINGS
Headings are provided for convenience only and do not affect interpretation.
SECTION 23 — CHANGES TO TERMS OF SERVICE
We may modify these Terms at any time. When required by law, we will notify you of significant changes. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
lunoraco@gmail.com